ezyVet vs DigiVet
A side-by-side, sourced comparison for South African vet clinics. We don’t pretend ezyVet is bad — it’s a mature global product. We’re a different kind of tool, built for a different problem.
The honest difference in one paragraph
ezyVet is a mature, global veterinary practice management system — cloud-based, owned by IDEXX, with deep clinical workflows, 76 reports, and a long list of US/EU integrations. If you run a US clinic with a CareCredit account and a Dragon Veterinary licence, it works very well.
DigiVet is built for South African vet practices that want their admin automated, not just their clinical records captured. Our differentiator isn’t a longer feature list — it’s where we put the AI: the WhatsApp invoicing flow, the bank statement reconciliation, the voice that drafts your SOAP record AND builds the sale, and the multi-owner billing that drops the right percentage on each co-owner’s phone.
Side-by-side, with sources
WhatsApp invoicing & reminders
One-tap WhatsApp send from every invoice. Appointment confirmations, reminders, and follow-ups all flow through WhatsApp — the channel SA clients actually use.
Email, 2-Way SMS, e-faxing, postcards, customer portal. WhatsApp is not listed under client communication features or in the integrations directory.
Voice AI for clinical capture
Tap the mic, talk through the consult in plain English. The AI drafts the SOAP medical record and pulls every treatment you mention straight onto the linked sale — no separate billing step.
Voice Recognition lets you dictate directly into ezyVet fields, plus integrations with Dragon Veterinary, Talkatoo, and Talkingvet for dictation workflows.
Multi-owner / co-owner split billing
One consult, one record, one sale — automatically split into N invoices with each co-owner’s percentage and total. Send each invoice via WhatsApp from the statements page individually or in bulk.
Syndicated/Split Billing: associate syndicate members to syndicate groups and configure each member’s share for on-billing. Designed primarily for racing syndicates.
Bank reconciliation
Import a CSV from any SA bank. AI matches each transaction to the right client and tags it high / medium / low confidence. Approve the uncertain ones in seconds.
Not advertised. Their integrations directory lists payment processors (CareCredit, PayJunction, TekCollect) but no bank statement reconciliation tool.
Stock & inventory management
Real-time stock deduction on sale finalisation. Low Stock Alerts report. Unit conversions (buy in bottles, sell in ml). Multi-supplier tracking. Stock Intelligence suite (Top Movers, Seasonal Forecast, Order Now).
Inventory Management module with lot & expiry tracking, inventory transfers, barcodes & scanning.
Reporting
Built-in reports: Inventory Value, Profitability, Profit by Product, Profit by Service, Low Stock Alerts, Stock Movement, Business Analytics, plus Stock Intelligence (Top Movers, Seasonal Forecast, Order Now).
76 unique reports plus automated reporting on finances, clinical history, appointments, stock and customers.
Pricing
R1,999/clinic/month (includes 1 user), plus R1,399/month per additional user. All priced in ZAR. No minimum contract. No FX exposure.
From $260.50 USD/month on their “Pricing for South Africa” page (priced in USD, not ZAR). Six-month initial term, three-month rolling contract thereafter.
SA support & same time zone
Built, run, and supported from South Africa. Same time zone as your clinic, same banking system, same vet body, same understanding of the day-to-day.
Owned by IDEXX (US-headquartered global company). Support is global, not SA-specific.
ezyVet feature claims sourced from ezyvet.com/features, ezyvet.com/integrations, and ezyvet.com/pricing as of April 2026. If anything is out of date or inaccurate, please let us know and we’ll fix it.
Why a different category, not a longer checklist
Where your clients actually are
SA pet owners live on WhatsApp. Email open rates are well under half. Sending a payment-link invoice via WhatsApp is the single biggest cash-flow change a SA practice can make — and it’s not part of how ezyVet works.
AI for the whole admin layer
Most vet PMS focus on capturing clinical info. DigiVet does that AND uses AI to reconcile bank statements, deduct stock automatically, draft SOAP records by voice, and route split-billing invoices to each co-owner.
Built where you work
Same time zone. Same banking system. Same vet body. ZAR pricing, no FX shock, no minimum-term contracts. When something breaks at 8am on a Tuesday, you talk to someone who gets it.
Switching from ezyVet?
We help you migrate your patient list, client records, and historical sales over in a single day — anything that lives in digital format we’ll bring across. No data loss, no rebuild from scratch.
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