Complete Practice Management

Everything your practice needs

From voice-powered sales to automated client reminders, DigiVet handles the admin so you can focus on what matters most—your patients.

Scheduling & Flowboard

Real-time appointment management that keeps your day flowing

Live Updates

See appointments appear and update in real-time across all devices. No page refreshes needed.

Drag & Drop Rescheduling

Reschedule appointments by dragging them to a new time or reassigning to another vet.

Multi-Resource Booking

Book vets, nurses, and equipment (X-Ray, ultrasound) together for complex procedures.

Waiting Room

Track checked-in patients with live wait time. Know exactly who's waiting and for how long.

Day & Week Views

Switch between detailed day view and weekly overview. See your schedule the way that works for you.

Block-Out Times

Block lunch breaks, meetings, or time off. Prevent bookings during unavailable periods.

Client Communication

Automated WhatsApp and email messaging that keeps clients informed

WhatsApp Confirmations

Send appointment confirmations via WhatsApp. Clients can confirm or cancel with a single tap.

Pre-Visit Instructions

"Don't feed your pet after midnight" - automated messages before surgery or procedures.

Post-Visit Follow-Up

Automatic check-ins after visits. "How is Bella doing after her procedure?"

Email Reminders

For clients who prefer email, send professional appointment reminders and follow-ups.

Multi-Touch Sequences

Configure reminder sequences: 1 week before, 1 day before, and morning of appointment.

Message Tracking

See delivery status for every message: sent, delivered, read. Know your clients received the info.

Treatment Plan Sharing

Share treatment plans with clients via WhatsApp. PDF attached automatically with visit details and clinic branding.

Product & Service Reminders

Never let a patient miss their follow-up care

Product Reminders

Automatically remind clients when Bravecto, vaccinations, or medications are due for renewal.

Service Follow-Ups

Schedule follow-up reminders after surgeries, dental cleanings, or other procedures.

Recurring Reminders

Set up monthly heartworm reminders or annual vaccination schedules that repeat automatically.

Compliance Dashboard

Track which patients are overdue, upcoming, or compliant. See your reminder performance at a glance.

Internal & External Delivery

Notify your staff via internal tasks, or reach clients directly via WhatsApp and email.

Custom Templates

Create reminder templates per product or service with your own messaging and timing.

AI-Powered Features

Voice commands and intelligent automation

Voice-to-Sale

Create complete invoices by speaking naturally. "Add 50ml Ivermectin for Buttercup" - done.

Voice Medical Records

Dictate SOAP notes while examining patients. AI transcribes and structures your notes.

Smart Search

Find patients, clients, and products instantly. Fuzzy matching handles typos and nicknames.

AI Bank Reconciliation

Import bank statements and watch AI match transactions to invoices. 3 hours becomes 10 minutes.

Veterinary Terminology

Our AI understands vet-speak. Drug names, procedures, breeds - no need to spell everything out.

Works While Mobile

Create sales while on the move. Voice works perfectly while mobile between clients.

Inventory & Finance

Automated stock tracking and profit management

Automatic Stock Deduction

Stock updates automatically when you finalize a sale. No manual adjustments needed.

Unit Conversions

Buy in bottles, sell in ml. DigiVet handles the conversion math automatically.

Profit Margins

See profit per product in real-time. Cost-plus or manual pricing modes available.

Low Stock Alerts

Get notified before you run out. Set reorder levels per product.

Multi-Supplier Support

Track different costs from different suppliers. Compare and choose the best option.

7 Business Reports

Inventory value, profitability, low stock, stock movement, profit by product, business performance, and stock intelligence reports with CSV export.

Reports & Analytics

Data-driven insights to grow your practice

Business Performance Dashboard

See your practice's overall performance at a glance. Revenue, gross profit, sales volume, and growth rate — all in one place.

Revenue Breakdown

Understand where your revenue comes from. Break down income by team member, time period, or creation method to spot opportunities.

Year-over-Year Trends

Compare this year's revenue against last year, month by month. Spot seasonal patterns and track whether your practice is growing.

Stock Health Dashboard

Monitor inventory velocity, dead stock, and expiring products. Know exactly where your money sits on the shelf.

Demand Forecasting

AI-powered demand projections based on historical usage and seasonal patterns. Plan orders before stock runs out.

Procurement Intelligence

Reorder recommendations, spend forecasts, and supplier cost comparisons. Buy smarter, not just more.

Medical Records

SOAP-format clinical documentation

SOAP Format

Structured Subjective, Objective, Assessment, Plan format for consistent clinical notes.

Signalment Capture

Automatically captures patient demographics at visit time for accurate historical records.

Diagnosis Tracking

Multiple diagnoses per record with primary/differential classification.

Linked to Sales

Medical records link directly to invoices. Treatment and billing stay connected.

Voice Dictation

Dictate notes while examining. AI transcribes into structured SOAP sections.

File Attachments

Attach lab results, X-rays, and documents directly to medical records.

Integrations

Connect your practice to the tools you already use

IDEXX VetConnect Plus

Order Lab Tests

Order diagnostic tests directly from medical records. Select from the full IDEXX test catalogue without leaving DigiVet.

Automatic Patient Sync

Patients automatically sync to the IDEXX census when created or updated. In-clinic analyzers recognise your patients instantly.

Real-Time Results

Get notified the moment lab results are ready. Out-of-range values are highlighted so nothing gets missed.

Structured Lab Data

View categorised results with reference ranges, abnormal flags, and downloadable PDF reports attached to patient records.

Need Another Integration?

We're always adding new integrations. If there's a lab system, accounting package, or other tool you'd like connected, let us know.

Sales & Invoicing

Flexible billing for every situation

Co-Owner Invoicing

When a pet has multiple owners, automatically split invoices by percentage. Each owner gets their own invoice.

Split Payment Tracking

Track payments from each co-owner separately. Know exactly who has paid and who hasn't.

Bulk Invoicing

Create multiple invoices at once. Perfect for farm visits with multiple animals or monthly billing runs.

Draft & Finalize Workflow

Work on invoices as drafts until ready. Finalize to lock in pricing and deduct stock.

VAT Compliant

South African 15% VAT automatically calculated. Tax-inclusive pricing with proper breakdown.

Partial Payments

Accept deposits and partial payments. Track outstanding balances per client.

Client Statements

Generate and send professional billing statements via WhatsApp or email. Aging analysis shows current, 30-60, 60-90, and 90+ day balances.

Bulk Statement Distribution

Send statements to all clients with outstanding balances in one click. Track delivery status and payment history per client.

Coming Soon

Features we're working on

In Development

Client Mobile App

A mobile app for your clients to view invoices, request appointments, check their pet's history, and stay connected with your practice — right from their phone.

Ready to transform your practice?

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